Shipping policy

Shipping Policy

At SB Beauty Collective, we are committed to getting your salon-quality haircare products to you as quickly and safely as possible.

Processing Time

Orders are typically processed within 1–3 business days after purchase. Orders are not processed or shipped on weekends or holidays. During sales, promotions, or high-volume periods, processing times may be slightly longer.

Shipping Times

Once your order has been processed and shipped, delivery times will vary depending on the shipping method selected at checkout and your location.

You will receive a shipping confirmation email with tracking information once your order has shipped.

Shipping Rates

Shipping rates are calculated at checkout based on your location, order size, and selected shipping method.

Lost, Delayed, or Damaged Packages

Once an order has been shipped, SB Beauty Collective is not responsible for delays, lost packages, stolen packages, or damages caused by the shipping carrier. Please contact the carrier directly with your tracking information for assistance.

If your package arrives damaged, please contact us as soon as possible with photos of the damaged package and products so we can help resolve the issue.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. If an order is returned due to an incorrect address, additional shipping charges may apply.

If you have any questions about your order or shipping, please contact us:

Email: Info.sbbeautycollective@gmail.com
Phone: 949-954-0246